CoxPHX writes:
Updated 09/09/11:
Currently beta testing Passport Echo Vers. 3.1.091 and PowerTV Vers. 6.20.75.106sp, This update has fixed the formatting issue with the 8240HDC.
http://www.avsforum.com/avs-vb/showthread.php?p=18091454#post18091454
The following Versions will not recognize a NEW External HDD.
* Version: Passport Echo 3.1.085 - Sep 13 2010 (and newer .086 and .092)
* OS Version: PowerTV 6.20.75.103sp - Jun 2 2010 (This version of PowerTV appears to be the problem)
No Encloseure - Bare External HDD Connection
http://www.avsforum.com/avs-vb/showthread.php?p=18091454#post18091454
Updated 12/06/10: I just discovered that with the new Rovi Passport IPG, in PHX AZ, the 8240HDC will no longer format a "New" External HDD. The one that was previously formatted while running SARA still works. The 8300HD still will format a New Ext HDD. Cox Arizona acknowledges the problem and states they are working with Rovi Corp to try and resolve the issue. The same issue was reported by a customer with Blue Ridge Communications using Passport Echo Vers. 3.1.086 and PowerTV Vers. 6.20.75.103sp
* Version: Passport Echo 3.1.085 - Sep 13 2010
* OS Version: PowerTV 6.20.75.103sp - Jun 2 2010
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